Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bryson Lono

Bryson Lono

May 12, 2026

5  out of  5
rating by Bryson Lono
"Napua was great! Very respectful, kind, and especially patient. I definitely recommend Napua at Matthew Kendig - State Farm Insurance! Mahalo Napua!🤙🏽"
Profile photo of Makapuubbclub

Makapuubbclub

May 11, 2026

5  out of  5
rating by Makapuubbclub
"Napua is the most attentive provider I have ever worked with! She’s thorough and responsive. Mahalo for keeping us up to date and in the know!!!"
Profile photo of georgie mason

georgie mason

May 11, 2026

5  out of  5
rating by georgie mason
"Very satisfied with services."
Profile photo of Amber Kobashigawa

Amber Kobashigawa

May 10, 2026

5  out of  5
rating by Amber Kobashigawa
"I highly recommend Napua at State Farm Insurance Matthew Kendig’s office for all of your insurance needs. Napua helped us with our family’s car insurance bundle, renters insurance and a lot more! She is very attentive to your needs and kind to talk to over the phone which is very reassuring and I love that. Matthew also was very generous in assisting my family and I when the Kona low storm damaged our home and got flooded. We greatly appreciate everything you do for the people and community. Mahalo nui loa! Lono Ohana"
Profile photo of Marie S.

Marie S.

May 9, 2026

5  out of  5
rating by Marie S.
"Very good helpful customer service with Napua! She is informative, friendly, compassionate & patient. I highly recommend her service!"
We responded:
"Mahalo! Napua and the entire team at Matthew Kendig State Farm Kailua are grateful for your kind words. We're always here to help whenever you need us!"
Profile photo of evelyn hines

evelyn hines

May 9, 2026

5  out of  5
rating by evelyn hines
"Napua is very efficient, knowledgeable and caring. She was able to address all of my concerns. Excellent customer service! I would definitely recommend Napua. I’m happy to be with State Farm."
We responded:
"Mahalo! Napua and the entire team at Matthew Kendig State Farm Kailua are grateful for your kind words. We're always here to help whenever you need us!"
Profile photo of Linda Yogi

Linda Yogi

May 9, 2026

5  out of  5
rating by Linda Yogi
"Krystle was exceptionally professional, knowledgeable, and helpful! I had such a wonderful experience in getting my needs met."
We responded:
"Mahalo for your kind words! Krystle and the team at Matthew Kendig State Farm Kailua truly appreciate your feedback. We’re happy to hear you had a wonderful experience, and we’re always here to assist with any of your insurance needs."
Profile photo of Hawaii Fishmonger

Hawaii Fishmonger

May 8, 2026

5  out of  5
rating by Hawaii Fishmonger
"Krystle is the best! Great customer service! Took care of everything very fast, explained everything really well. Thank you very much!"
We responded:
"Mahalo! Krystle and the entire team at Matthew Kendig State Farm Kailua are grateful for your kind words. We're glad to hear you had a smooth experience, and we're always here to help whenever you need us!"
Profile photo of Merrilene Jones

Merrilene Jones

May 8, 2026

5  out of  5
rating by Merrilene Jones
"Dedicated to customer satisfaction and service."
We responded:
"Mahalo for your review! It means a lot to the entire team at Matthew Kendig State Farm Kailua."
Profile photo of Willie Kanae

Willie Kanae

May 8, 2026

5  out of  5
rating by Willie Kanae
"Kristine Kendig fro. the Kailua office at State Farm was very good with her customer service. Hard worker and very easy to work with!"
We responded:
"Mahalo for your kind words! It means a lot to Kristine Kendig and the entire team at Matthew Kendig State Farm Kailua. We're glad to hear you had a positive experience, and we’re always here if you have any questions or need assistance in the future!"
Profile photo of Jaden Brown

Jaden Brown

May 8, 2026

5  out of  5
rating by Jaden Brown
"Great honest service helped me a bunch getting my insurance Lowered"
We responded:
"Mahalo! We appreciate your business and thank you for choosing us as your agent. It means a lot to the entire team at Matthew Kendig State Farm Kailua. We're glad we could help you lower your insurance. If you need anything else, we're here to help! "
Profile photo of Debbielou Kuamoo

Debbielou Kuamoo

May 5, 2026

5  out of  5
rating by Debbielou Kuamoo
"Excellent service Napua was very helpful and I felt very comfortable talking with her. The price is something I can afford since im retired. I will highly recommend your service to family and friends. Again Mahalo to Napua for her excellent and friendly service. ALOHA"
We responded:
"Mahalo for sharing your experience with us! It means a lot to Napua and the entire team at Matthew Kendig State Farm Kailua. Please don’t hesitate to contact us whenever you need assistance, as we are always here to help. Aloha "
Profile photo of Dominic L

Dominic L

May 4, 2026

5  out of  5
rating by Dominic L
"Awesome service and a great price! They were very patient and professional in answering all of my questions. I called multiple times with questions and each time they took the time to answer them completely in words I could understand. I would highly recommend them to my friends and family."
We responded:
"Mahalo for your kind words and for recommending us! It really means a lot to our whole team at Matthew Kendig State Farm Kailua. Don’t hesitate to reach out anytime!"
Profile photo of David O

David O

May 4, 2026

5  out of  5
rating by David O
"Mathew Kendig and his staff are wonderful to work with. They are all so friendly and helpful, responsive, knowledgeable, and genuinely invested in their client’s interests. They are honest and take the time to explain complex.policy details, ensuring you are well aware and knowledgeable with your coverage. I highly recommend Mathew Kendig - State Farm Insurance."
We responded:
"Mahalo for your kind words and thoughtful review! It really means a lot to our whole team here at Matthew Kendig State Farm Kailua. We’re always happy to help with your insurance questions or needs. "
Profile photo of Margie Stercho

Margie Stercho

April 30, 2026

5  out of  5
rating by Margie Stercho
"Napua at State Farm made my insurance transitions easy peasy. (She saved me a lot of money as well). Thanks Napua!"
We responded:
"Mahalo for the great feedback! We’re glad Napua could help with your insurance needs and save you money. From the whole team at Matthew Kendig State Farm Kailua, we appreciate your business and look forward to serving you again."
Profile photo of Margie Stercho

Margie Stercho

April 30, 2026

5  out of  5
rating by Margie Stercho
"Napua at State Farm made my car insurance switch so easy for me. She also did a deep dive to get me a better home owners insurance. I’m so grateful she responded to my call."
We responded:
"Mahalo for choosing us as your State Farm agent. We're happy to hear that Napua was able to assist with your auto and home insurance needs. We truly appreciate your business!"
Profile photo of Steven Mejia

Steven Mejia

April 20, 2026

5  out of  5
rating by Steven Mejia
"Just got a 2019 tesla and with my driving record being as bad as it was no other insurance company would take me. But Krystal at state farm came through clutch and got me a quote withing minutes. Thank you for making it happen for the little guys."
We responded:
"Mahalo, Steven! We hope you’re enjoying your new Tesla! We’re dedicated to helping every driver find the right coverage, regardless of their history. We truly appreciate your trust and business. — Matthew Kendig State Farm, Kailua, Hawaii"
Profile photo of Carol Hugho

Carol Hugho

April 16, 2026

5  out of  5
rating by Carol Hugho
"Christine and Crystal make it easy!! Thanks so much for getting me signed up and on the road again. You have a great team that works together well."
We responded:
"Mahalo! We’re proud to have a great team that works well together to support great customers like you. Thank you for your business and trust. We truly appreciate it!"
Profile photo of Charlie Thurston

Charlie Thurston

April 13, 2026

5  out of  5
rating by Charlie Thurston
"Got to meet Matthew Kendig today at State Farm in Kailua! After working with Randy all these years, it was great to talk story with our new SF rep! He is professional, knowledgeable and extremely helpful!! His acumen and discussion was informative and showed me how much he cared. While he may be new to Hawaii, his Aloha spirit was authentic!! If you need an insurance expert, go check him out, along with Crystal and Napua!! Mahalo nui!! Kathy 🌺"
We responded:
"Mahalo for your support! It was a pleasure meeting you and continuing the great relationship you’ve had with Randy over the years. Krystle, Napua, and I truly appreciate your trust and support. Please don’t hesitate to reach out if you ever need anything, we're here to help!"
Profile photo of Kahekili Kahahawai

Kahekili Kahahawai

April 12, 2026

5  out of  5
rating by Kahekili Kahahawai
"Matthew was amazing with offering better terms for cheaper coverages over my two vehicles. Discussed all options that were very budget friendly. Was patient and answered all my questions. I ended up signing with State Farm! 👍🏾 thanks Matthew."
We responded:
"Mahalo! I’m grateful for your trust and happy we could find affordable coverage that fits your needs. If you ever need anything or have questions, we're here to help!"
Profile photo of Wyatt Zelko

Wyatt Zelko

April 7, 2026

5  out of  5
rating by Wyatt Zelko
"I had an excellent experience with my insurance process. everything was so simple and quick. The entire workflow was straightforward, and I was able to get everything sorted in no time. Highly recommend!"
We responded:
"Mahalo! We truly appreciate you choosing us for your insurance needs. Your recommendation means a lot to our team! We’re always here to help with any future insurance questions or needs."
Profile photo of Walter Chang

Walter Chang

March 30, 2026

5  out of  5
rating by Walter Chang
"Good customer service and friendly staff!"
We responded:
"Mahalo for your kind words about our friendly staff and customer service. We’re committed to providing the best experience and look forward to your next visit!"
Profile photo of Kekau Jamile-segawa

Kekau Jamile-segawa

February 21, 2026

5  out of  5
rating by Kekau Jamile-segawa
"I have been with State Farms since 2019. Service has been absolutely amazing and I like being part of the ohana!"
We responded:
"Mahalo! We truly appreciate your continued support and are grateful to have you as part of our ohana."
Profile photo of frank uehara

frank uehara

February 15, 2026

5  out of  5
rating by frank uehara
"Krystle is fantastic and is an excellent example of customer service! She listened to my concerns and helped me with my requests. I couldn’t ask for better service. So glad I ask for a quote years ago!"
We responded:
"Mahalo! We truly appreciate your support and look forward to continuing to serve you. "
Profile photo of Bert

Bert

February 11, 2026

5  out of  5
rating by Bert
"Napua is friendly, courteous, knowledgeable, professional communicator skilled. She has a passion for understanding and caring towards her customers. Follows through with her accountability and response back to her clients.Mahalo for your supportive work!"
We responded:
"Mahalo for your kind words. We appreciate your support and look forward to helping you again."